Independent Broker • Best Insurance Group Partner

Terms of Service

Effective Date: October 17, 2025

Agreement Overview

These Terms of Service ("Terms") govern your use of Bradford Informed Guidance's website and insurance brokerage services. By using our services, you agree to be bound by these Terms and our Privacy Policy.

About Our Services

Bradford Informed Guidance is an independent insurance broker licensed in Florida, Michigan, North Carolina, Arizona, Texas, and Georgia. We provide health and life insurance consultation and enrollment services.

As an independent broker, we work with multiple insurance carriers to find coverage options that best meet your needs. We are compensated through commissions paid by insurance carriers, not by clients.

License Information

National Producer Number (NPN): 19164408

Licensed States: FL, MI, NC, AZ, TX, GA

Partner Organization: Best Insurance Group

Scope of Services

Our services include:

  • Insurance needs assessment and consultation
  • Comparison of available insurance products from multiple carriers
  • Assistance with insurance applications and enrollment
  • Ongoing policy management and support
  • Claims assistance and advocacy

Client Responsibilities

As a client, you agree to:

  • Provide accurate and complete information for insurance applications
  • Review all policy documents and ask questions about coverage
  • Pay premiums directly to insurance carriers as required
  • Notify us of any changes that may affect your coverage
  • Comply with all terms and conditions of your insurance policies

No Enrollment Fees

Bradford Informed Guidance does not charge clients enrollment fees or consultation fees. We are compensated through commissions paid by insurance carriers when you enroll in a policy. This compensation does not increase the cost of your insurance premiums.

Broker Relationship

As your insurance broker, we act as your advocate in finding and maintaining appropriate insurance coverage. However, the insurance contract is between you and the insurance carrier. We cannot guarantee approval of any application or specific policy terms.

Accuracy of Information

While we strive to provide accurate information about insurance products, coverage details, and pricing, all information is subject to verification with insurance carriers. Final policy terms, coverage, and pricing are determined by the insurance carrier's underwriting process.

Limitation of Liability

Bradford Informed Guidance provides insurance brokerage services in good faith. We are not liable for:

  • Decisions made by insurance carriers regarding coverage or claims
  • Changes in insurance carrier policies or pricing
  • Delays in processing applications or claims by insurance carriers
  • Coverage gaps resulting from incomplete or inaccurate information provided by clients

Compliance and Regulations

We comply with all applicable state and federal insurance regulations in the states where we are licensed. Our services are subject to oversight by state insurance departments.

Termination of Services

Either party may terminate our broker-client relationship at any time. Termination does not affect insurance policies already in force, which remain contracts between you and the insurance carrier.

Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated to clients and posted on our website with an updated effective date.

Governing Law

These Terms are governed by the laws of the state in which you reside and where we are licensed to conduct business.

Contact Information

Bradford Informed Guidance

Zachary Bradford, Licensed Insurance Broker

Email: zbradford@bradfordinformedguidance.com

Phone: (689) 325-6570

For questions about these Terms or our services, please contact us using the information above.

Acknowledgment

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.